Refund policy

Refund Policy – Dalu Recycle Boutique

At Dalu, we offer carefully curated secondhand pieces with unique style and soul. Each item is one-of-a-kind and pre-loved, which means we do not offer returns or exchanges due to change of mind or fit.

We kindly ask that you read all product descriptions carefully and check measurements before purchasing. If you have any questions about sizing, condition, or fabric before buying, feel free to contact us — we’re happy to help!

Returns are only accepted if the item is significantly different from the description or has a major fault that was not disclosed. If this happens, please contact us within 3 days of receiving your item, and include photos.

Refunds will be considered on a case-by-case basis.

Thank you for supporting circular fashion and helping us reduce waste 💚